Brooklyn Public Library

  • Bookmobile Operator

    Posted Date 6 days ago(7/10/2019 2:02 PM)
    Job ID
    2019-1874
    # of Openings
    1
    Category
    Customer/Public Service
    Location Name
    Office of Neighborhood Serv.
  • Overview

    Brooklyn Public Library is seeking an individual to operate our “Library on Wheels” a.k.a. “The Bookmobile.” The Bookmobile will provide library service to all age levels in the local communities. Services include providing library service to schools, nursing homes, senior centers, communities with library closures and other community events. The operator will also be responsible for providing direct public services to an assigned home location when the bookmobile is not in operation.

    Responsibilities

    • Drives Bookmobile to scheduled stops in Brooklyn
    • Performs safety checks before operating the Bookmobile
    • Communicates and requests required maintenance as needed
    • Works with Neighborhood Services to pick up and drop off vehicle for schedule maintenance and repairs
    • Checks Bookmobile for required equipment and supplies prior to operation
    • Load materials onto Bookmobile
    • Unloads Bookmobile at the end of a route
    • Direct public service and quality customer services
    • Provide customer service in a courteous and timely manner
    • Checks in and out library materials to customers
    • Process holds
    • Assist customers in the use of technology
    • Process library card applications
    • Performs other duties as assigned

    Qualifications

    • A High School diploma or equivalent is required
    • BA/BS degree a plus
    • 2-3 years of customer service experience
    • Knowledge of Microsoft Office (Outlook, Word, Excel)
    • Experience using Sierra
    • Excellent communication skills
    • Experience working in an customer service oriented environment
    • Ability to work in a fast paced, team environment
    • Familiar with working in a diverse workforce
    • Must be organized with good attention to detail
    • Willing to be flexible and adapt in different situations
    • Ability to work all shifts including holidays, Saturdays and Sundays
    • Valid Driver’s license with a clean record
    • Ability to perform physical activity and lifting required (shelving, moving and transporting books, etc.)

    The starting salary for this position is $36,765 the incumbent rate is $42,280 and advancement increase is $1,271. This position is in the bargaining unit.

     

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    Home branch: Sunset Park

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