Brooklyn Public Library

High School Equivalency (HSE) Program Specialist

Posted Date 4 months ago(3/6/2020 11:37 AM)
Job ID
2020-2071
# of Openings
1
Category
Adult Learning & Literacy
Location Name
Literacy Administration

Overview

Brooklyn Public Library Adult Learning office seeks a highly organized, responsible and dedicated individual willing to help adult learners meet their educational goals. The full-time High School Equivalency (HSE) Program Specialist will provide high quality professional educational and administrative support for WIOA Program Area 1 and HSE pathways (TASC and NEDP).  

The schedule for this position is as follows:

  • Tuesday 10a-6pm
  • Wednesday 12:45pm-8:00pm
  • Thursday 12:45pm-8:00pm
  • Alternate Friday/Saturday 9:15am-5:00pm (off on Monday when you work a Saturday)

Responsibilities

Outreach/Recruitment/Retention

  • Assist with departmental wide program outreach, recruitment, enrollment, monitor participants attendance, placement, retention, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (TASC and NEDP)
  • Assist with program participant’s outcome follow-ups via phone and/or email
  • Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
  • Monitor program social media accounts, assist with marketing, create program flyers, assist with maintaining outreach/recruitment logs, sending e-mail blast to partners, etc.
  • Troubleshoot HSE and Prehse email accounts and HSE hotlines

Educational Support/Programming

  • Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
  • Assist program staff to coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, food handlers, and technology)
  • Facilitate HSE screenings, provide support to instructors and participants in/outside of the classroom (e-learning platforms)
  • Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Confer with HSE participants and plan informational workshops, special programming and Next Steps
  • Coordinate/communicate with other program staff including instructors, program assistants, volunteers and other agency partners about programming and best practices
  • Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community/participants needs
  • NEDP assessor/advisor; organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Serve as TASC examiner and serve as a backup to collect and process NYSED required examinee paperwork and compile all TASC vouchers
  • Attend professional development trainings and meetings (NYC RAEN minimum 14 hours)
  • Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
  • Assist with meeting all WIOA program requirements
  • Support all administrative work for Program Area 1 and HSE Pathways (TASC and NEDP) and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use

Assessment & Data Support

  • Monitor all program site Google sheets and e-learning platforms (attendance, waitlist, RSVPs, etc.), program data into ASISTS and analyzing data. Follow-up with ALC sites to ensure data is submitted by deadlines. Send out reminder and follow-up emails as needed.
  • Administer pre/post test assessments, TASC readiness, CASAS and confer with participants, etc.
  • Monitor, track, and approve SumTotal timesheets for substitute instructors
  • Input program events/stats into BPLs event calendar (monthly)

 

 

Qualifications

  • Bachelor's degree in Education, Liberal Arts or related field
  • Minimum 4 years’ experience in adult education, training, or workforce development plus 1 year supervisory experience required
  • Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards
  • Knowledgeable of grant funded programs and experience with successfully implementing
  • Ability to work with adults in an educational setting
  • Highly organized and strong project management skills
  • Must be willing to travel between program sites and to perform the duties of the position from any site
  • Available to work flexible hours including some evenings and Saturdays as required
  • Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
  • Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes

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