Brooklyn Public Library

High School Equivalency (HSE) Program Specialist

Posted Date 4 months ago(3/6/2020 11:37 AM)
Job ID
# of Openings
Adult Learning & Literacy
Location Name
Literacy Administration


Brooklyn Public Library Adult Learning office seeks a highly organized, responsible and dedicated individual willing to help adult learners meet their educational goals. The full-time High School Equivalency (HSE) Program Specialist will provide high quality professional educational and administrative support for WIOA Program Area 1 and HSE pathways (TASC and NEDP).  

The schedule for this position is as follows:

  • Tuesday 10a-6pm
  • Wednesday 12:45pm-8:00pm
  • Thursday 12:45pm-8:00pm
  • Alternate Friday/Saturday 9:15am-5:00pm (off on Monday when you work a Saturday)



  • Assist with departmental wide program outreach, recruitment, enrollment, monitor participants attendance, placement, retention, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (TASC and NEDP)
  • Assist with program participant’s outcome follow-ups via phone and/or email
  • Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
  • Monitor program social media accounts, assist with marketing, create program flyers, assist with maintaining outreach/recruitment logs, sending e-mail blast to partners, etc.
  • Troubleshoot HSE and Prehse email accounts and HSE hotlines

Educational Support/Programming

  • Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
  • Assist program staff to coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, food handlers, and technology)
  • Facilitate HSE screenings, provide support to instructors and participants in/outside of the classroom (e-learning platforms)
  • Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Confer with HSE participants and plan informational workshops, special programming and Next Steps
  • Coordinate/communicate with other program staff including instructors, program assistants, volunteers and other agency partners about programming and best practices
  • Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community/participants needs
  • NEDP assessor/advisor; organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Serve as TASC examiner and serve as a backup to collect and process NYSED required examinee paperwork and compile all TASC vouchers
  • Attend professional development trainings and meetings (NYC RAEN minimum 14 hours)
  • Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
  • Assist with meeting all WIOA program requirements
  • Support all administrative work for Program Area 1 and HSE Pathways (TASC and NEDP) and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use

Assessment & Data Support

  • Monitor all program site Google sheets and e-learning platforms (attendance, waitlist, RSVPs, etc.), program data into ASISTS and analyzing data. Follow-up with ALC sites to ensure data is submitted by deadlines. Send out reminder and follow-up emails as needed.
  • Administer pre/post test assessments, TASC readiness, CASAS and confer with participants, etc.
  • Monitor, track, and approve SumTotal timesheets for substitute instructors
  • Input program events/stats into BPLs event calendar (monthly)




  • Bachelor's degree in Education, Liberal Arts or related field
  • Minimum 4 years’ experience in adult education, training, or workforce development plus 1 year supervisory experience required
  • Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards
  • Knowledgeable of grant funded programs and experience with successfully implementing
  • Ability to work with adults in an educational setting
  • Highly organized and strong project management skills
  • Must be willing to travel between program sites and to perform the duties of the position from any site
  • Available to work flexible hours including some evenings and Saturdays as required
  • Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
  • Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed